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Technology Support

SVA Consulting clients can report technical issues directly to our consultants as well as view and download support documents. Tech Support
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With our business technology resources, you'll get the business technology information you need to make the right decision.
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Business Technology Resources

Getting the business technology information you need to make the right decision.

Documents

  • Business Intelligence Services

    Leverage the data you’re already collecting to help build more effective business strategies using BI solutions from us.
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  • IT Strategic Planning Guide

    The IT Strategic Planning Guide can be used to formalize the course of action an organization can take to align technology with the company’s business strategy.
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  • Microsoft Dynamics® GP Product Capabilities Guide

    Whether you are an existing customer evaluating options to expand your solution with additional modules, or are considering Microsoft Dynamics GP as your company’s new financial management solution, this guide provides an overview of the product modules available within Microsoft Dynamics GP grouped by the functional area they address across your business.
    Download

  • Microsoft Dynamics® NAV Product Capabilities Guide

    From financials and supply chain management to manufacturing and operations, Microsoft Dynamics NAV brings people and systems together to help you run your business more efficiently. This guide provides an overview of the product granules available within Microsoft Dynamics NAV grouped by the functional area they address across your business.
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  • Microsoft Dynamics® SL Product Capabilities Guide

    From financials and distribution to service and projects, Microsoft Dynamics SL brings people and systems together to help you run your business more efficiently. This guide provides an overview of the product modules available within Microsoft Dynamics SL grouped by the functional area they address across your business.
    Download

  • Selecting Enterprise Software Systems

    When you invest in a business solution, you are buying a relationship, not just a product. The essential guide is intended to give you valuable, street-smart information about the inner workings of business technology partners. Throughout the guide, you will find supporting questions you should ask yourself and prospective partners.
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  • Top 10 Reasons for Choosing Microsoft Dynamics® GP – Guide

    Designed for rapid implementation and ease of use, Microsoft Dynamics GP gives all your people fast, familiar ways to access and work with business information and processes, and it delivers ongoing innovation that can work for you now and into the future.
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  • Top 10 Reasons for Choosing Microsoft Dynamics® SL – Guide

    Microsoft Dynamics SL helps you connect project management and accounting, streamline business processes, and deliver insight across your entire organization so that your projects are estimated correctly—and delivered on time and on budget.
    Download

Articles & Publications

  • Optimizing Business Productivity: Do More for Your Customers and Your Business

    As sales, marketing and service teams increase their productivity through use of an integrated CRM solution, both customer experience and business results improve, creating a competitive advantage.
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  • The Total Economic Impact of Microsoft Dynamics CRM 2011

    The fundamental business needs that drive the requirement for effective and efficient customer management practices remain unchanged: acquiring new customers, building tighter bonds of loyalty, and reducing the costs of marketing, selling, and servicing. As a consequence, interest in investing in and deploying solutions to improve customer-facing business processes remains strong.
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