Contact SVA Consulting at:

(608) 826-2400

(800) 366-9091

Technology Support

SVA Consulting clients can report technical issues directly to our consultants as well as view and download support documents. Tech Support
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We're one of the best technology companies because we offer more than just tech consulting.
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Tech Consulting and More

One of the best technology companies, offering more than just technology consulting.

When you’ve made the investment in business technology, having the right partner is critical to ensure you continue to receive maximum benefit from your investment. While many of our competitors wait for their customers to call asking for assistance, we aim to be your trusted advisor – a true client asset. We proactively consult with you on the use of your technology.

Our dedicated customer service team takes the time to listen and learn about the new challenges you face and to assist you with achieving your business goals. We schedule routine face-to-face meetings and providing ongoing education through the following:

  • FREE technology strategy meetings
  • FREE webinar and online demos on new software offerings
  • FREE User Groups for continuing user education
  • FREE user community meetings
  • FREE guest “Subject Matter Expert” webcasts on current business topics
  • FREE Microsoft CustomerSource tours
  • FREE email news and updates

Let us Be Your Resource

Microsoft Dynamics Customer Support

Our professionals provide support on the following Microsoft solutions: Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV and Microsoft Dynamics CRM. We offer a variety of support services including:

  • Help desk phone and WebEx support staffed every day from 8 am – 5 pm CST
  • Support case tracking and management to resolve issues on a timely basis
  • Proactive email news bulletins to keep you informed of urgent software notifications

Upgrade Services

To stay competitive and agile, companies need to keep current on software releases. We can assist your through the lifecycle of your software upgrades by providing:

  • Review of new technology requirements
  • Complete customization inventory
  • Detailed estimates for budgeting
  • Comprehensive upgrade services
  • “What’s New?” features review
  • Verification and testing assistance
  • Web-based issue tracking

More Than Microsoft Dynamics

Facing other business challenges? We have helped many organizations implement other solutions increasing individual and team productivity while reducing operating costs including:

Additional Technology Services