WAPC & Perinatal Foundation Reduced Their Staff Involvement by Two to Three Times During their Audit

The Client

The Wisconsin Association for Perinatal Care (WAPC) and the Perinatal Foundation

Measurable Result

Wisconsin Association for Perinatal Care & Perinatal Foundation was able to eliminate two to three times the amount of time and resources spent by their own staff involved with their annual audit by utilizing SVA.

The Story

Let’s be honest, not many organizations look forward to the time of year when their annual audit is scheduled. Typically it means there will be a disruption in staff time and resources as initiatives are put on hold to spend time answering a barrage of questions and gathering information for the external auditors.

The Wisconsin Association for Perinatal Care was one of these organizations. Having had not-so-great experiences with previous audits, they were not looking forward to their pending audit. “Our audits occur at our busiest time of year,” commented Ann Conway, Executive Director of WAPC and the Perinatal Foundation. “Our staff’s time and resources are limited, the value of efficiency is crucial for a nonprofit. SVA’s auditors were just that – efficient.” Prior to SVA completing WAPC’s audits, their staff would spend double or triple the amount of time completing forms via email that were not always user friendly, which even after completing lead to more questions and staff time spent. SVA’s professionals used a completely different approach. Instead of completing forms, the auditors sat down with WAPC in person to complete the forms and ask any necessary questions. From there the audit work began with little interruption.

“The interview process saved us so much time and effort,” said Conway. “The level of professionalism, the efficiency and the ability to work independently with no hand holding from us was refreshing. And the level of open communication both before and after the audit has been ideal.”

“There was a sense of satisfaction that everything was completed on time,” continued Conway. “We didn’t have a checklist of due dates, we didn’t have to oversee SVA to make sure everything was completed. We were confident things were done well and on time.