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Director of IT Infrastructure and Operations
On the Job

Doug manages all IT functional areas across the firm including infrastructure design and deployment, network security, cloud strategy, server administration, help desk support, and web application development.  He is also responsible for managing vendor service agreements and software licensing. Doug possesses a strong balance of technical and leadership skills, and works with his team to accomplish company IT goals.

Doug works with SVA’s leadership and executive management to define how technology can align with business strategy to develop SVA’s technology roadmap.  Supporting the overall client service experience is critical in driving SVA’s overall success. A major area of focus for SVA’s internal IT is setting technological direction that aligns with core business objectives.  Doug recognizes the need to continually innovate technology, along with business processes, to gain efficiencies.

Areas Of Expertise
  • Infrastructure Design and Deployment
  • Network Monitoring and Security
  • Disaster Recovery and Business Continuity Planning
  • Cloud Strategy
  • Enhancing the Client Service Delivery
  • Herzing College - Bachelor of Science - Technology Management
  • Wisconsin School of Electronics - Associate in Science - Electronic Engineering Technology