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Director of IT Software and User Experience

On the Job

Jon is the Director of IT Software and User Experience for SVA, A Professional Services Company.

Jon brings a wide array of business operations and IT user experience to the SVA corporate team. He primarily focuses on interpreting SVA’s business needs in order to align appropriate software and process solutions to optimize work streams and day-to-day activities. 

With SVA utilizing hundreds of unique software solutions across the organization, he ensures that licensing, contracting, and usage are optimal for the various business needs. 

Jon is Lean certified, trained in business continuous improvement, and highly experienced in the Agile/Scrum project management environment.  He can innovatively solve complex operational problems through root cause analysis, solutioning, and implementation of standard operating procedures.

Areas Of Expertise
  • Software Solutions and User Experience
  • Process Optimization
  • Agile Project Management
  • Operations Management
  • Lean Certified
  • University of Wisconsin - Madison - Bachelor of Science - Personal Finance