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Director of Client Operational Services
On the Job

Laura leads the the SVA team responsible for providing business processing operations. Her team provides back-office solutions including bookkeeping services, Chief Financial Officer (CFO) for hire, and outsourced Chief Information Security Compliance Officer (CISCO) services. She oversees the daily operations for this SVA service line to ensure effective and efficient client service. Laura’s experience in operational process improvement provides the framework for enhancing these service offerings.

Laura focuses on developing and offering the appropriate service based on individual client needs. Her years of experience in team management and operational leadership enable her to effectively manage these growing service lines.

Laura’s industry experience includes Property and Auto Insurance, Retirement Planning, Lending, and Medicaid.  

Areas Of Expertise
  • Employment Engagement
  • Leadership Development
  • Operational Strategy
  • Process Improvement


  • Cardinal Stritch University - Milwaukee
    • Masters of Business Administration
  • Indiana University
    • Bachelor of Arts in Economics and Criminal Justice

Professional Memberships

  • Juvenile Diabetes Research Foundation (JDRF) Western WI Chapter
    • Board President